When your hotel launches under one of our brand names or as a white label entity, we can organise day-to-day operations and the seamless management of your property. We offer a flexible approach for ambitious investors and don’t operate to rigid structures and blueprints like our competitors. We tailor-make precise solutions to suit your needs, and you can be involved as much or as little as you choose in the day-to-day running of your business.

During our extensive R&D studies, we conduct due diligence on your chosen parcel of land or property. We assess the project’s market potential and the local competitive landscape, then provide a bespoke analysis based on your needs to ensure you gain a solid ROI.

Our Technical Services team provides guidance in all aspects of the construction, design and development of your hotel. We review your hotel space and design, ensure brand compliance is met and advise on everything from architecture and interior decoration to technology, operational supplies and food and beverage. This stage of the project also includes site visits and inspections, quality assurance and pre-opening assistance.

New investors to the Asian hospitality market can utilise the services of our asset management, technical, financial and brand strategy experts to study an investment opportunity and define the feasibility and profitability of a hotel project. We help you choose the right hotel concept to suit your needs, determine your target audience, develop business strategies and solutions for all scenarios and assist you in managing the project to the highest standards.

If you already operate an existing hotel, we can provide you with the tools to adapt to current consumer needs or industry demands. We identify your strengths and improve operational results by developing and implementing sales and marketing programmes which will help to enhance the image and reputation of your hotel or resort.

The best way to manage a hotel portfolio successfully is to engage in the services of a skilled financial management team. Key International has over 20 years’ experience advising profitable hotel brands throughout China and Southeast Asia. We can help you build detailed financial tracking models to identify the profitable areas in your hotel, and also uncover inconsistencies so you can make relevant changes. We can also train managers to create their own reports, set up accounting systems and adapt to changing market conditions.

Our IT services team has unsurpassed knowledge of hotel industry software, interfaces and equipment. We can offer you end-to-end IT management and support and cutting-edge industry solutions with a fully secure connection which puts real time problem solving at your fingertips. Whether you wish to integrate an online check-in system, dedicated restaurant ordering apps, electronic billing, keyless room entry or smart controls for room devices, we advise you on the best way to proceed, ensuring your hotel becomes a technological model of efficiency.

Our HR and Consulting Services can create smart guidelines so that the HR department in your hotel runs effectively at all times. We can assist with staff recruitment from the world’s leading hotel schools’ network, create employment contracts, develop corporate policies and procedures, undertake professional staff training and also deliver solutions for payroll, employee F&B and transportation.

As a luxury hotel management company, our highest priority is of course optimum operational performance and building sustainable financial results. Those results are possible only when you have solid leadership to develop winning strategies using business intelligence and analytical prowess to optimise the market mix. Only then, with the support of a highly engaged, dynamic salesforce can the team deliver profitable solutions and gain share.

Key International sales and marketing services and solutions are founded on a strategy-first approach that considers the customer needs, builds supportive client partnerships, and develops and executes innovative sales and marketing activities that articulate quality vision into measurable results.

Hospitality laws especially in unfamiliar regions, can be far-reaching and confusing if you don’t know how to navigate them. It’s important that hoteliers and investors have clearly defined guidelines in place which can be followed by managers, the HR team and all members of staff. Our experienced team of legal advisors can ensure you have those guidelines in place and help you stay up-to-date with labour compliance, contracting issues and more, so that your hotel always runs smoothly and efficiently.