<\/a> <\/div>\nDuring this special period, Kempinski hotels in China implemented strict safety and hygiene procedures to ensure the well-being of their guests, visitors and colleagues. These measures included mandatory temperature checks for all employees, visitors and guests at each hotel entrance; the posting of public health certificates in public areas; daily air purification in the dining outlets; rigorous enforcing of ingredient regulations; frequent disinfection of all equipment; obeying local laws on social distancing in all restaurants and public areas; and complimentary sanitiser and masks for guests and employees. <\/p>\n
\u2018Our hotels in China have done great work in ensuring the health and safety of our guests and employees during the past weeks and months, and we are closely following the recommendations of global and local public health authorities, including the WHO and CDC. I would like to say thank you to all our employees in China for being supportive in these particularly difficult circumstances,\u2019 said Michael Henssler, Chief Operating Officer Asia, Kempinski Hotels. \u2018This is an unprecedented crisis for the hotel and catering industry. In response to the latest restrictions, our hotels in China were quick to react and launch initiatives by introducing online ordering and takeaway services on multiple digital platforms and mobile applications. We will continue to explore more online service models to satisfy the needs of our customers and provide a customised service.\u2019<\/p>\n
Takeaway and online ordering programmes are nothing new for most restaurants in China. However, for luxury hotels focusing on the highest level of service and guest experiences, a takeaway service is a new experiment. Kempinski\u2019s culinary teams have continued to innovate to provide the best food quality which will withstand the delivery time and ensure freshness by carefully selecting dishes best suited for long-distance delivery with improved packaging. In order to target more customers, all the hotels have cooperated with Meituan and Eleme APP, which are the top two food delivery companies in China.<\/p>\n
Weddings are always important for our customers, and in order to make this day special, our hotels host various wedding shows\/displays. NUO Hotel Beijing partnered with MOCHATEAM, a wedding planner, to host a simple wedding display from 10 to 26 April in Ballroom A with a table setup with four different colours and a built-in 75-inch LED screen showing a video of weddings that had been hosted at the hotel by MOCHATEAM before. Advance registration was required so we could ensure guests were served in a professional manner and could better control the number of both staff and guests on-site.<\/p>\n
Kempinski Huizhou also cooperated with its wedding partners to organise an online wedding show on 14 March. The hotel received 5,303 viewers on the day and a total of 15,000 clicks from the write-up of the online session afterwards. We also received 12 potential wedding enquiries, as the hotel also launched new wedding packages during the session.<\/p>\n
Hangzhou is quite famous for its E-commerce business, and, as the hometown of Taobao and Alibaba, it has seen many new industries emerge, like Taobao Sellers and Taobao Models. Taobao Sellers prefer to use luxury hotels for photo shooting to present clothes or products, and they always choose high-level or new opening hotels in the market. Kempinski Hotel Hangzhou welcomes guests with its elegant, luxurious design, and since the hotel opened, it has attracted a lot of Web celebrities, who have posted their photos on social media. Taobao Sellers always likes to choose our hotel for its photo-shooting venues. These guests, with strong purchasing power, like to book a high-category room type. They were also the first group of guests to come back to the hotel after Covid-19. So a unique experience \u2013 the \u2018Taobao Concierge Programme\u2019 \u2013 has been provided for them to enhance their engagement and generate more revenue from rooms, food and beverage and various outlets. In the Taobao Concierge Programme, the hotel is increasing the room rate of a particular preferred suite; developing the venue price for occupying certain areas, like spa treatment rooms, the Executive Lounge, the Diplomatic Suite and the Presidential Suite; and upselling food and beverage packages to provide, for example, an afternoon tea or a champagne bucket in the guestroom to satisfy photo-shooting needs.<\/p>\n
Five Kempinski hotels in Suzhou, Nanjing, Shanghai and Hangzhou participated in a cluster flash sale online for the room package from 27 April to 6 May, and 180 suite packages were sold. <\/p>\n
Sunrise Kempinski Hotel Beijing and Yanqi Lake cooperated with National Geographic Magazine (Chinese version) to launch a live-streaming project, with the first one gaining 230,000 views. Meanwhile, they selected partners for a kids\u2019 programme for the various Kids\u2019\/Family packages. The hotel also became one of the hottest short-trip destinations for local residents for the holiday and weekend.<\/p>\n
\u2018The\u00a0hospitality\u00a0and leisure\u00a0industry\u00a0is experiencing a big impact as countries lock down\u00a0in\u00a0response to\u00a0COVID-19. We switched our business efficiently, focusing more on the local market and cooperating with famous local food delivery companies, as well as planning various promotion packages for local residents. We always need to look ahead and be prepared for the rebound of the market,\u2019 said Ilja Poepper, Vice President Sales & Marketing \u2013 Asia.<\/p>\n","terms":false,"terms_ids":false,"date":"20\/04\/2020","year":"2020","coming_soon":false,"coming_soon_text":"Coming soon......."},{"ID":1317,"post_author":"9","post_name":"mindfulness-at-the-apurva-kempinski-bali-8","post_type":"press-room","post_title":"Kempinski Hotels sets the stage for timeless European luxury across Asia with new hotel openings","post_date":"2019-08-20 03:27:44","post_date_gmt":"2019-08-20 08:27:44","post_content":"\n
New properties being unveiled in some of the region\u2019s most exciting destinations<\/p>\n\n\n\n
Beijing, 20 Aug 2019 <\/em>\u2013 Kempinski Hotels continues crafting beautiful performances across Asia, with brand-new properties being unveiled in some of the region\u2019s most exciting new destinations. In late 2018, The Capitol Kempinski Hotel Singapore debuted in Singapore, and The Apurva Kempinski Bali arrived on Indonesia’s paradisiacal “Island of the Gods” in early 2019. This was followed by Kempinski Hotel Hangzhou in July the same year, the brand\u2019s 19th<\/sup> hotel in China, heralding an era of strong growth for Kempinski Hotels in Asia. The brand is set to expand its presence here in the next few years, with new hotels in the pipeline throughout the region: Nanjing, Guangzhou, Jinan, Changchun and Haikou in China, Bangkok in Thailand and Kuala Lumpur in Malaysia.<\/p>\n\n\n\n“For over 120 years, the Kempinski brand has been synonymous with European flair and luxury, and we have always welcomed our guests with a rare blend of sumptuous surroundings, intuitive service and uncommon attention to detail,” said Michael Henssler, Chief Operating Officer Asia, Kempinski Hotels and Member of the Management Board. “We are very pleased with the strong growth of our brand presence here in Asia, and we are now crafting a very select portfolio of hotels in the region. At Kempinski, we believe that \u201cSmall is Beautiful\u201d, and so each Kempinski hotel has a story of its own, where we set an inimitable, elegant stage on which we host our very discerning guests.”<\/p>\n\n\n\n
Upcoming <\/strong>Kempinski Hotel Openings At a Glance<\/strong><\/p>\n\n\n\nKempinski Residences Guangzhou, Guangzhou\/China<\/em><\/strong><\/p>\n\n\n\n(Opening in Q4 2019)<\/em><\/p>\n\n\n\n <\/figure>\n\n\n\n <\/figure>\n\n\n\nThe arrival of the ultra-modern Kempinski Residences Guangzhou will set a new benchmark in luxury living in vibrant Guangdong province in southern China. Kempinski Residences Guangzhou will occupy a prime location in Yue Xiu, the commercial, cultural and social centre of Guangdong. The neighbourhood is characterised by its pleasant leafy avenues, cultural sites and proximity to parks such as Huanghuagang Park and Guangzhou Martyr Memorial Park. <\/p>\n\n\n\n
The 23-floor Kempinski Residences Guangzhou has 261 luxuriously-appointed studios and suites offering all the comforts of home to both business and leisure visitors to Guangzhou. Here, the design narrative incorporates sophisticated European style and classical Chinese inspirations, with floor-to-ceiling windows that bathe the indoor spaces with abundant natural light, and the use of natural materials throughout. Bespoke amenities ensure guests’ complete comfort and convenience, such as a board-meeting room and a spacious lounge which make ideal venues for meetings, or a quiet moment over a drink or a meal. A 25-metre indoor lap pool with sauna and steam rooms will offer a blissful haven of relaxation to refresh the senses after a long day.<\/p>\n\n\n\n
Kempinski Hotel Jinan, China<\/em><\/strong><\/p>\n\n\n\n(estimated opening in 2020)<\/em><\/p>\n\n\n\n <\/figure>\n\n\n\n <\/figure>\n\n\n\nPicturesque Jinan, the capital of Shandong province in northeastern China, is a city which beautifully blends rich culture, scenic natural beauty and enchanting hidden courtyards with sleek 21st-century modernity. Jinan is also known as “The City of Springs” for its 72 artesian springs that have sustained its lucky inhabitants for thousands of years. Here, the 300-room and suite Kempinski Jinan will open its doors in 2020, welcoming guests with inimitable European style in the heart of the city’s high-tech zone. Occupying the 51st to the 68th floors of a landmark tower, the new Kempinski Jinan will offer breath-taking views over the city, together with luxurious dining and service inspired by the art of European hospitality.\u00a0<\/p>\n\n\n\n
Kempinski Hotel Haikou, China<\/em><\/strong><\/p>\n\n\n\n(estimated opening in 2020)<\/em><\/p>\n\n\n\n <\/figure>\n\n\n\n <\/figure>\n\n\n\nHaikou, the capital of Hainan province in south-eastern China, is also called “The Hawaii of the East” for its palm trees, clear blue skies and warm tropical weather. This dynamic gateway city is also a hub for regional logistics and trade. In the heart of Haikou’s business district is Binhai Avenue, and here the 280-room and suite Kempinski Hotel Haikou is slated to open its doors in 2020. The new hotel will occupy the topmost floors of a high-rise tower, offering magnificent views over the city and South China Sea. Kempinski Hotel Haikou will set the stage for classic European luxury and impeccable service to welcome guests who enjoy travelling in style.\u00a0<\/p>\n\n\n\n
Kempinski Hotel Changchun, China<\/em><\/strong><\/p>\n\n\n\n(estimated opening in 2022)<\/em><\/p>\n\n\n\n <\/figure>\n\n\n\n <\/figure>\n\n\n\nChangchun, the capital of Jilin province in north-eastern China is part of the country\u2019s monumental \u201cOne Belt One Road\u201d initiative, and is a key regional manufacturing hub. The city will be hosting the Winter Olympics in 2022, and the new Kempinski Hotel Changchun is all set to enhance the hospitality landscape here with contemporary luxury and style. The property will be part of a mixed-use complex incorporating high-end office and retail spaces, and will be connected to a shopping mall slated to be the largest in the downtown area. The 325-room, 25-suite Kempinski Hotel Changchun will enchant visitors and guests with its four dining outlets, sky lounge and signature Resense Spa. With its stunning 1,000 square meter pillar-less ballroom as well as multi-purpose function rooms, the hotel is also poised to be the preferred venue for unforgettable meetings and events in the city.<\/p>\n\n\n\n
Sindhorn Kempinski Hotel Bangkok and The Residences<\/em><\/strong><\/p>\n\n\n\n(Opening in Q1 2020)<\/em><\/p>\n\n\n\n <\/figure>\n\n\n\n <\/figure>\n\n\n\nBangkok’s stylish Langsuan district, home to many of the city’s foreign embassies, will welcome a new landmark with the arrival of the luxurious new Sindhorn Village in early 2020. The jewel of Sindhorn Village will undoubtedly be the 280-room Sindhorn Kempinski Hotel Bangkok, along with The Residences, 225 apartments serviced by Kempinski. With its three residential condominiums, select shopping outlets and lush greenery, Sindhorn Village promises to be an oasis of natural peace and relaxation in the busy heart of Bangkok. A short walk away lies the city’s famous Lumpini Park, a haven of tranquillity with its shady trees and paved pathways, perfect for a pleasant evening stroll. At the hotel and residences, a signature Resense Spa will offer guests bespoke wellness treatments, inspired by the finest of European spa traditions.<\/p>\n\n\n\n
Kempinski Hotel Kuala Lumpur at 8 Conlay, Malaysia\u00a0 <\/em><\/strong>\u00a0 (Opening in Q3 2021)<\/em><\/p>\n\n\n\n <\/figure>\n\n\n\n <\/figure>\n\n\n\nIn 2021, Kempinski Hotels will usher in a new era of luxury hospitality in Malaysia when Kempinski Hotel Kuala Lumpur at 8 Conlay and Kempinski Residences Kuala Lumpur make their much-anticipated debuts. The distinctive “twisting” twin towers will occupy 1.6 hectares of prime real estate in the heart of the city, a bright star in a prestigious neighbourhood known as “The Golden Triangle”. The hotel and residences are set to become a stylish home for residents, as well as visitors to Malaysia’s lively capital city.<\/p>\n\n\n\n
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About Kempinski: <\/strong> Created in 1897, Kempinski Hotels is Europe\u2019s oldest luxury hotel group. Kempinski\u2019s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Kempinski now comprises a portfolio of 78 five-star hotels and residences in 34 countries and continues to add new properties in Europe, the Middle East, Africa, Asia and the Americas. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts, and prestigious residences. Each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world\u2019s largest alliance of independent hotel brands.<\/p>\n\n\n\nwww.kempinski.com<\/span><\/a> www.discoveryloyalty.com<\/span><\/a><\/p>\n\n\n\n<\/p>\n\n\n\n
For more information please contact:\u00a0\u00a0\u00a0<\/strong><\/p>\n\n\n\nLinda Wu<\/strong><\/p>\n\n\n\nRegional Director of Marketing Communications & E-Commerce Address: 12\/F, NUO Center Office, No.2A Jiangtai Road Chaoyang District, Beijing Tel: +86 (0)10 6580 0393 Mobile: +86 135 0109 2741 E-mail: linda.wu@kempinski.com <\/p>\n\n\n\n
Qingyi Li<\/strong><\/p>\n\n\n\n